Vice President of Personnel & Operations
Justin is at the helm of the operations control center working closely with the general managers for MARS’ hotels overseeing day-to-day operations for each property to ensure that all expectations, including those of ownership and of the franchisor, are exceeded. Justin easily leads each team with implementing new goals, rolling out updated initiatives and programs to best enhance each brand, improve efficiency and exceed guest satisfaction. In addition to those tasks, he is responsible for overseeing the company’s policies, procedures, reports, risk management, workers compensation rates and annual inspections.
Justin gained his expertise early in his career in the areas of management, human resources and as a project estimator. This vast knowledge allows Justin to utilize his passion for quality service, mentoring and professional advancement by making it a priority to recruit and hire top talent for Mars Hospitality LLC. Justin’s drive and focus on operational execution, reviews, budget planning and implementation are key attributes that strengthen the Mars Hospitality legacy.